At Mid Florida Movers, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our services. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with our website or use our services:

• Personal Information: This includes your name, email address, phone number, billing address, and any other details provided when you book a service or fill out forms on our website.
• Payment Information: When you make payments for our services, we collect payment-related information, such as credit card details or billing information. We use secure payment gateways for processing payments.
• Service Information: We collect details about the services you request, such as the date and location of your move, inventory of items being moved, and any specific requirements for the move.
• Usage Data: We may collect non-personal data such as your IP address, browser type, device type, operating system, and pages visited on our website for the purpose of improving our services and website performance.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To Provide Services: We use your personal and service information to schedule, complete, and follow up on your move or storage request.
• To Communicate: We use your contact information to respond to inquiries, provide updates, or notify you about important information regarding your move or account.
• To Process Payments: We use payment information to process payments securely and confirm bookings.
• To Improve Our Services: We analyze usage data to improve our website functionality, user experience, and services.
• Marketing: With your consent, we may use your contact information to send you promotional emails, newsletters, or special offers related to our moving services. You can opt-out of marketing communications at any time.

3. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard security measures, including encryption and secure payment gateways, to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist in performing functions related to our services (e.g., payment processors, storage providers, etc.).
• Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or to protect the rights, property, and safety of Mid Florida Movers, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction. You will be notified of such a transfer, and your data will continue to be protected under the terms of this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, improve functionality, and analyze website usage. Cookies are small text files stored on your device that help us remember your preferences and provide personalized content. You can adjust your browser settings to refuse cookies, but some website features may not work properly without them.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information we hold.
• Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
• Opt-Out: You can opt-out of receiving marketing communications at any time by clicking the unsubscribe link in emails or by contacting us directly.
• Withdraw Consent: You can withdraw your consent for processing your data at any time, subject to any legal obligations we may have.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under the age of 13, we will take immediate steps to delete such information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Mid Florida Movers
857 Rinehart Rd, Lake Mary, FL 32746, USA
Phone: +14073263402
Email: info@midfloridamovers.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.